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Privacy Policy

Perrine Porter recognizes the importance of protecting the personal information of service users. We value your information collection, use, disclosure and transmission or transfer to various sources. We will use the information you provide to us to provide you with the best products and services. You have the right to know, access, modify, transfer, limit processing, and delete your personal information, we have granted these rights to our customers. If you choose to exercise these privacy rights, you will not be treated in a discriminatory manner or received lesser service from Perrine Porter. In the event that you have been asked to give consent, you have the right to withdraw your consent to Perrine Porter's processing of your personal data at any time.

The company reserves the right to change the privacy policy. Therefore, you should check regularly. The changes It will take effect immediately after the revised Privacy Policy is published on Perrine Porter's website. Any significant changes or updates will be sent to you via email. If there is a change that deprives the rights of the users, the company will ask for your consent first, unless otherwise required by law.

1.Personal Data we Collects from You

1.1 Personal information such as title, full name, surname, gender, age, occupation, nationality, country of residence, date of birth, marital status Government-issued card information (e.g. national ID card, social security number, passport number, taxpayer identification number, driving license information, or identification documents with the same characteristics, etc.).

1.2 Contact information such as address, delivery information, residential address, workplace address, address as shown on national ID card, phone numbers, email addresses, LINE IDs, Facebook accounts, Twitter IDs, and accounts on other social media sites, including contact information on other channels.

1.3 Membership information such as account details, reward points, membership code number, membership type, customer type, start date and month of using Perrine Porter’s service, and membership period.

1.4 Financial and transaction such as payment history Including credit ratings and ability to pay debt), transaction suitability, address for sending invoices, payment information, date and/or time of payment, payment amount, refund information, refund amount, order number, service appointment date, address/date and time of pickup or delivery, pre-order information, and order status.

1.5 Behavioral data such as user feedback messages, product warranty information, complaints, trading history, buying behavior, and other information about the products you purchase. This includes but is not limited to any information arising from the use of services through the website.

1.6 Usage data such as information about your searches or use of the website, shopping cart, wish list save notifications about sale items, last click time, and record questions and answers.

1.7 Sensitive information such as race, religion, political opinions, fingerprints, biometrics, facial features, and criminal records. We will only collect, use, or disclose sensitive information with your explicit consent or where the law allows it to be carried out.

2.Use of personal data

2.1. To support and provide efficient services as follows:

2.1.1 find suitable products and services for you

2.1.2 Entering contracts and managing the contractual relationship between the company and you.

2.1.3 Carry out financial transactions and payment-related services. This includes checking, confirming, and canceling transactions.

2.1.4 Process your orders, deliveries, pickups, returns, refunds, and exchanges of goods or services.

2.1.5 Report shipping status and to perform activities within the warehouse (including receiving and packing).

2.1.6 Warranty

2.1.7 To provide after-sales services which include appointments for maintenance services and facilitation.

2.2. Marketing and Communications: To provide you with privileges and promotions, news, sales, special offers, advertisements, notifications, and other communications about products and services from us. If you are unable to provide personal information to us upon request, we may not be able to offer or provide our products or services to you.

3.To whom we may disclose or transfer your personal data.

3.1 Our Service Providers may employ other companies, agents or contractors to provide services on our behalf. or facilitating the delivery of goods and services to you We may share your personal information with the following third-party service providers.

3.1.1 Infrastructure, internet, infrastructure technical, software and website, and IT service providers

3.1.2 logistic service and warehouse providers

3.1.3 payment service providers

3.1.4 Research agencies

3.1.5 Analytics service providers

3.1.6 Survey agencies

3.1.7 Auditors

3.1.8 Marketing, advertising media, and communications agencies

3.1.9 Telecommunications and communication service providers

3.1.10 Payment, payment system, authentication, and dip chip service providers and agents

3.1.11 Outsourced delivery/ messenger service providers

3.1.12 Our business partners.

However, we will only provide our service providers with only the data they require to perform their tasks. We also instruct the service provider to never use your information for any other purposes whatsoever.

3.2 Social networking sites: On our websites and platforms, you don't have to fill out a form to log in. You explicitly authorize us to access and store public data on your social network accounts (such as Facebook, Google, and Instagram) and any other data mentioned during use of the social network login system if you log in using that system. Furthermore, for place advertisements that are appropriate to your preferences and relevance on your social media accounts.

3.3 Third parties required by law: we may be required to share or disclose your Personal Data in certain circumstances to comply with a legal or regulatory requirement. This includes any court, regulator, government authority, or other third party where we believe it is necessary to comply with a legal or regulatory obligation, to protect our rights, the rights of any third party, or the personal safety of individuals, or to detect, prevent, or address fraud, security, or safety issues.

4.How long do we keep your Personal Data.

We keep your Personal Data for as long as it is reasonable to do so in order to carry out the purpose for which it was collected and to meet our responsibilities under applicable laws and regulations. However, we may have to retain your Personal Data for a longer duration, as required by applicable law.

5.Security of your Personal Data

The company understands how important to maintain the security of your Personal Data. Therefore, the company strives to protect your data by implementing appropriate and in accordance with the confidentiality safeguard of personal data security measures to prevent loss, unauthorized or unlawful access, destruction, use, rectification, or disclosure; given, nonetheless, that the Organization will guarantee that the strategy for gathering, putting away and handling of your Own Information, including actual wellbeing measures follow the data innovation security arrangements and rules of the company.

6.Cookies and how they are used

Cookies are used to automatically collect certain information from you when you visit our websites.


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